Frequently Asked Questions

What is Chainmail?

 

A monthly box by designer and goldsmith Adriana McNeely. Each month, her subscribers receive a beautiful, handmade piece of jewellery.

How often am I charged?

You will be charged on the first of each month. If you choose, you can prepare for either three or six months at a time (a great option for gift giving). You can cancel at anytime, however, cancellation (which can be completed via your account login) must be done before the next payment. Due to supply and production costs, refunds cannot be issued for cancellations done after the 1st of each month.

I chose the wrong size, now what?

No worries, it happens. Simply alert us so we can update your account. You can also send us back the chain ad we'll send out a new one. Conversely, you can also purchase a chain -- just contact us!

Are you ready to subscribe?